Privacy policy
Privacy Policy
The Traveller Series is committed to providing you with high-quality services and goods. The purpose of this policy is to inform you of our ongoing responsibilities to you in terms of how we manage, collect and use your personal information.
We abide by the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). It governs the method in which we collect, use, disclose, keep, secure and dispose of your personal information.
A copy of the Australian Privacy Principles can be found at https://www.oaic.gov.au/privacy/the-privacy-act
Collection of Personal Information
Use of The Traveller Series web site is conditional upon you agreeing to be bound by this Privacy Policy.
We automatically gather certain information about your device when you access the website, such as information about your web browser, IP address, time zone, log files, web beacons, tags, and pixels and some of the cookies present on your device.
Cookies are data files placed on your device or computer and often include an anonymous unique identifier. If you do not wish to receive any cookies you may set your browser to refuse cookies. If you do not accept cookies, however, may not be able to access your account information or make purchases on our websites.
Log files are track actions occurring on our website which gathers data such as your IP address, Internet service provider, browser type, referring/exit pages, and date/time stamps to track actions on our website.
We additionally gather information about the specific web pages or goods that you view, as well as information about what websites or search keywords led you to our website and how you interact with it. Further data collected include your name, billing address, shipping address, payment information, including credit card numbers, email address, and phone number.
Please be aware that information you choose to send to us through our website or by electronic method such as an email, may be insecure in transit, particularly where no encryption is used (standard HTTP).
We take reasonable precautions to ensure the security of personal information once it is in our hands.
How do we use your information?
We collect, utilise, and disclose your information in order to offer, manage, improve, fulfill any orders and personalise our products and services. We may additionally use these information to:-
- Communicate and manage our relationship with you;
- Screen our orders for potential risk or fraud;
- Verify your identity and personal information;
- Conduct product and market research;
- Protect our lawful interests;
- Optimize our website;
- Attend to enquiries and any dispute;
- Fulfil lawful requests from courts, government agencies and lawyers;
- Attend to court orders regarding suspected unlawful activity;
- Inform you of any acquisitions or potential acquisitions of our business.
We value the safety of your personal information. We take reasonable steps to ensure that information is stored securely, both in electronic and physical formats, and that personal information is destroyed or de-identified when it is no longer needed for any permitted purpose.
Bank Card Details.
Bank card details are securely collected when making your payment. These are then transmitted to both our bank and your bank using 128 bit, SSL encryption and is 3D secured (Verified VISA and MasterCard SecureCode).
Newsletter subscription
Your personal information may be used to keep you informed about new products, services, or special deals that may be of interest to you on a regular basis.
You will be able to easily opt out of receiving similar communications in the future, by unsubscribing if you receive future electronic marketing emails from us.
Disclaimer Notice
The information on this site is intended for and relevant to Australian customers, and it complies with Australian laws and regulations.
The Traveller Series as far as it is possible, taken care to ensure that the information given on this site is accurate and up to date.
We are not responsible for any misinterpretation, misconception or misuse of the information we offer.
This policy is updated on a regular basis and hence may not be accurate, current, complete at any given time. It is also subject to change without notice.
Changes to privacy policy
This privacy policy may be updated from time to time to reflect changes in our practises or for other operational, legal, or regulatory reasons.
Complaints regarding privacy issues
If you have any complaints about our website's online privacy practises or policy, please contact us by email, and we will respond within 7 days to let you know that we are investigating your complaint and when you can anticipate a response.
Should you have any further queries, please do not hesitate to contact our office.